Our Mission

Mission Statement

Our mission is to make technology affordable; to empower the world by extending the life of used electronics through the hands of others. We are committed to providing a safe and trustworthy service for everyone.

Our Values

  • Customer's First

    Treat customers great and great customers will treat you well. We are customer focused and continuously measure against our customer’s success.

  • Think Sustainably

    Make environmentally sustainable decisions that last for generations through recycling, reusing, or trading.

  • Earn Trust Through Service

    Be honest and transparent through every interaction with customers, employees, and partners.

  • Invent and Simplify

    Never settle for what has been done. Be creative and innovative using first principle thinking while reducing complexity.

  • Do Good and Be Responsible

    Be kind and take care of your neighbor. Do what is right, do what is good, and find balance.

  • Collaborative Teamwork

    We believe in fostering an inclusive work environment where all ideas are heard by building a positive culture and family spirit.

Our Team

  • Kerry Chen

    Board Director
  • Marco Mai

    Head of Operations
  • Esteban Facundo

    Head of Customer Service
  • Ed Dowell

    Head of Vendor Management
  • Clay Schulenburg

    Head of Marketing
  • Christine Huang

  • Hamza Shaikh

    Lead UI/UX Designer
  • Ryan Martin

    Customer Service
  • Nicholas Lopez

    Customer Service
  • Corbin Scherer

    Customer Service