UPTRADE REVIEWS

The customer service exceeded my expectations!!!

The customer service exceeded my expectation!!!

I was so easy and smooth

Absolutely amazing customer service, kindness, flexibility, and productivity.

Absolutely amazing customer service, kindness, flexibility, and productivity.

Everything was super easy!! I got the exact price for my iPhone that they said I would get! And I received my payment the day they received my phone. I highly recommend selling your old phones to them! Very nice customer service as well!

Fast, professional, great price. Definitely doing business here I the future.

Ok, I had never heard of Upatrade before so I was super hesitant to sell my phone to them. I reached out via email with some qs and got a response literally the same day. They answered all my questions and got rid of my doubts. I sent my phone in and got a shipping confirmation text. I replied to that text with a couple more questions expecting to get a robot response but I got an ACTUAL response from an ACTUAL person! His name is Esteban, and he is literally the best customer service representative I've ever had the pleasure of chatting with. Oh! And when they get the phone they send you an ACTUAL unboxing video. So you don't have to worry if it got there safe an untampered with! I can not say enough good things about Upatrade. I'll be recommending them to everyone I know who has an old phone to sell. I'll definitely be using this service again in the future!

Michael is an awesome customer service representative. I would refer him to anyone

Great service!