Great service and great products
Honest company with real people in their customer service department. I have sold and bought phones and had excellent experiences for both.
I was skeptical at first but once I got my phone I was 100% satisfied. The phone was exactly as described and nobody came close to the price!
iPhone bought for my daughter was exactly as described and was clean ready to be activated on her network!
Very positive experience. Great phones in described condition. I had very happy children.
Sending in my iPhone was a simple process. I received updates and notifications via email as well as SMS to keep me aware of the process. I appreciated them sharing a video of the unboxing process to see that my phone arrived safely. There was an issue where they disagreed with the stated condition of my phone, but after I reached out to customer support I was contacted directly and we were able to sort it out. I really appreciated them calling me and making things right. I would suggest that they include photos any time they disagree with the stated condition of a phone, just to avoid confusion. I will definitely consider UpTrade again in the future.
Easy and convenient. Would do business again.
with my first 2 orders i had to wait a while before my products were mailed but this time it was instant and loved that.
Shipping took a little long (in the age of one day prime shipping we are spoiled lol). But it’s really not a big deal for me. Phone was perfect, just as described. Would order again.
Devices are inexpensive and great quality. They also have unique photos of every device which was a nice touch. Gave me the confidence to buy based on the pictures of the condition. Worked out well!